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Published on 6/27/2026

Amazon FTC settlement deadline is 1 month away. How to file a claim

usatoday.com · marketplace-and-ecommerce · Marketplace policies & platform updates

Amazon FTC settlement deadline is 1 month away. How to file a claim

Insight summary

  • Eligible Amazon customers have 30 days left to file a claim in a $2.5 billion FTC settlement, with a deadline of July 27.
  • The settlement resolves a 2023 antitrust lawsuit accusing Amazon of coercing Prime sign-ups and making cancellations difficult.
  • Eligibility requires signing up for Prime between June 23, 2019, and June 23, 2025, and either an unsuccessful cancellation attempt or enrollment via 'challenged flow' pages.
  • Eligible claimants must have used their Prime benefits 10 or fewer times in any 12-month period and should have received notice by email or mail.
  • Claims can be submitted online or via email to info@subscriptionmembershipsettlement.com, with Amazon reviewing claims within 30 days.
  • Payments can be up to $51, based on the total Prime membership fees paid during subscription.
  • Approved payments from the second wave will be issued by September 2025, following an initial automatic payment phase in late 2025.

Content details

Industry
marketplace-and-ecommerce
Topic
Marketplace policies & platform updates
Source
usatoday.com
Language
en
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