Looking at why supply chain tech ROI falls short

Insight summary

• •Billions are invested annually in supply chain technologies like transportation management and AI platforms.
• •Many implementations fail to deliver expected ROI due to lack of clear business strategy before technology adoption.
• •Tony Wayda of JBF Consulting emphasizes technology is a tool requiring a defined strategy to be effective.
• •The conversation took place at the Gartner Supply Chain Symposium, highlighting best practices and common pitfalls.
• •The article discusses modern warehouse automation, logistics volatility, and the need for continuous adaptation.
• •Recent logistics trends include gains in U.S. 3PL revenues and rail carload volumes.
• •Industry updates include new standards and acquisitions within the logistics sector.