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Published on 6/9/2026

Chief experience officer at Walmart’s Sam’s Club to exit

retaildive.com · retail · Market news & key players

Chief experience officer at Walmart’s Sam’s Club to exit

Insight summary

  • Diana Marshall, Chief Experience Officer for Sam's Club at Walmart, is leaving her role.
  • This departure is part of multiple leadership changes at Walmart under CEO John Furner.
  • Marshall has been with Walmart since 2005 and became Chief Experience Officer in 2025.
  • She formerly served as Chief Growth Officer for Sam's Club.
  • Sam's Club CEO Latriece Watkins praised Marshall's operational expertise and strategic contributions.
  • Recent exits also include Tom Ward, COO of Sam's Club, and Cedric Clark, Chief of Store Operations at Walmart.
  • Walmart has not announced a successor or plans for Marshall's position as of now.

Content details

Industry
retail
Topic
Market news & key players
Source
retaildive.com
Language
en
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