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Published on 9/10/2026

Amazon gives OpenAI's ad business a boost, letting its advertisers into ChatGPT

cnbc.com · marketplace-and-ecommerce · Marketing & customer acquisition

Amazon gives OpenAI's ad business a boost, letting its advertisers into ChatGPT

Insight summary

  • Amazon partners with OpenAI to allow its advertisers to run ads in ChatGPT, starting with select U.S. brands.
  • OpenAI's ad business in ChatGPT has reached a $1 billion annualized revenue run rate.
  • Amazon has restricted AI platform access to its store but has started buying ads on ChatGPT, becoming the top retail advertiser there from April to August.
  • ChatGPT reportedly has 900 million weekly active users as of February, making it a significant marketing channel.
  • Ads appear as text or images beneath ChatGPT responses and are clearly labeled as sponsored.
  • Amazon manages ad campaigns, while OpenAI controls ad delivery decisions.
  • The trial includes companies like Delta Vacations leveraging conversational ad formats for engagement.

Content details

Industry
marketplace-and-ecommerce
Topic
Marketing & customer acquisition
Source
cnbc.com
Language
en
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